Terms and Conditions of Use for Call Empathy
These Terms and Conditions (“Terms”) govern the use of the online teletherapy services provided by Call Empathy (“Call Empathy,” “we,” “our,” or “us”). By accessing or using our website and teletherapy services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using our services
- Definitions
a. “Client” refers to individuals seeking teletherapy services through our platform.
b. “Therapist” refers to licensed mental health professionals providing teletherapy services through our platform
c. “Platform” refers to Call Empathy
d. “Services” refers to the teletherapy services provided through our platform
- Eligibility
By using our Services, you affirm that you are of legal age and have the capacity to enter into these Terms. Clients seeking teletherapy services must also ensure compliance with local laws and regulations regarding mental health services.
- Teletherapy Services
a. Client-Therapist Relationship: The use of our platform establishes a professional client-therapist relationship
b. Qualifications: Therapists on our platform are licensed professionals, and clients are responsible for verifying the qualifications of their chosen therapist
c. Privacy and Confidentiality: We adhere to strict privacy and confidentiality standards. Refer to our Privacy Policy for details
- User Responsibilities
a. Accurate Information: Users must provide accurate and up-to-date information during account registration and throughout the use of our services
b. Prohibited Activities: Users must not engage in illegal, harmful, or abusive activities on our platform
- Fees and Payments
a. Billing: Clients are responsible for fees associated with teletherapy services. Therapists may set their own rates, and fees are disclosed prior to the session
b. Payment: Payment must be made through the platform’s designated payment methods
- Cancellation and Refund Policy
a. Cancellation: Both clients and therapists must adhere to our cancellation policy, as outlined in the platform.
b. Refunds: Refund policies vary and are subject to individual therapist discretion.
- Termination
We reserve the right to terminate or suspend access to our platform for users who violate these Terms or engage in any conduct that may harm our platform, therapists, or clients.
- Intellectual Property
a. Ownership: All content and materials on our platform are the property of Call Empathy
b. License: Users are granted a limited, non-exclusive license to use the platform in accordance with these Terms
- Disclaimers and Limitations of Liability
a. No Guarantees: We do not guarantee outcomes or specific results from the use of our teletherapy services.
b. Limitation of Liability: Our liability is limited to the extent permitted by law.
- Governing Law and Dispute Resolution
These Terms are governed by the laws of [Your Jurisdiction]. Any disputes arising from or in connection with these Terms shall be resolved through arbitration in accordance with the rules of [Arbitration Organization].
- Changes to Terms
We reserve the right to update or modify these Terms at any time. Users will be notified of any material changes.
- Contact Information
For questions or concerns regarding these Terms, please contact us at [email protected] .
By using our teletherapy services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
